Hotel Villa Alta - Oaxaca

The staff were accommodating, always willing to help and make our stay enjoyable.

We faced issues with noise from nearby guests, which impacted our sleep at times.

Good and magnificent setting, I had very lovely time.

The room was spotless and it had shower facilities and bath sheets, that's cool. Location: the hotel was short walk to zocalo and surrounding areas, shops around, and the varied tourist stops. Oaxaca Historic Centre district was worth exploring...

Its staff was amicable and incredibly kind.

1) Comfortable, clean rooms, fantastic rooftop terrace, great shower pressure

The charming rooftop terrace was a peaceful retreat after vibrant city explorations. The staff went above and beyond, even offering to store our bags on check-out day.

Property was wonderful small, we greatly enjoyed this place.

It was spotlessly clean with very friendly and excellent staff at the reception desk:)))

A twin room with 2 beds. Really good facilities.

Just a short walk from the Plaza and Cathedral, Villa Alta really impressed me with its cleanliness. The shower pressure was fantastic-definitely the best I encountered in Mexico. I appreciated the community deck with its double outlets, perfect for charging my devices while relaxing. Although the staff were super accommodating, like letting me use the terrace and store my bags post-checkout, I did have some issues. The noise from other guests was disruptive both at night and early in the morning, which might be a concern for light sleepers. Plus, I struggled with the hot water. Though I was advised to run it for 5-10 minutes, waiting that long wasn't ideal. It had great potential but was a bit marred by the noise and hot water inconsistency.

The stuff was pleasant and responsive to requests. Had the a double room and it was nicely decorated and extremely spacious with 2 beds. The service provided there was helpful.

Well, the area was really loud overall.

Hotel Villa Alta had a great rooftop terrace. Unfortunately, loud guests disrupted our sleep at times.

Where it excels and where it fails

The rooftop terrace is a tranquil spot for relaxation after city excursions, and the staff were exceedingly accommodating, making the experience all the more enjoyable.

Occasionally, other guests could be disruptive, impacting the ambiance and the overall restful experience during the night.

community deck, amazing shower, central location

No hot water!!! The room was dark and uncomfortable!!! Poor Wi-Fi connectivity and an unhelpful manager regarding extra fees!!! Ensure they enforce a smoking policy to prevent odors from seeping through the windows!!!

This hotel could've been lovely, but I encountered cold showers and a manager who seemed uninterested in helping guests, especially me. I woudl ve been thrilled to receive some special treatment for my troubles, but no such luck. I'm still in shock at the extra towel fees. Nearly left a glowing review, but just couldn't.

The staff were super friendly and accommodating, always ready with a smile. The rooftop area was a great spot to chill out after exploring. The location was really handy for accessing the main sights and local markets.

hot water took a bit to warm up🛁.

Wi-Fi was decent and the tv was a nice touch. Check-in was easy.